* You are viewing the archive for the ‘LiveChime Case Studies’ Category

High-Profile Insurance Broker Promotes Web Chat

High-Profile Insurance Broker Promotes Web Chat

Angelyn Treutel is Vice President of Treutel Insurance Agency, Inc, and is starting her 5th year as Chairperson of the Agents Council for Technology (ACT) for the Independent Insurance Agents and Brokers of America (IIABA). In her role as chair for ACT, Treutel is focused on helping the 300,000 member agents of the IIABA to create and expand their internet marketing using live chat and social media. According to some of the latest insurance industry research available, Forrester analyst Chad Mitchell reports that e-business and channel strategy executives can retain customers and increase efficiency by utilizing web-based marketing. Treutel Insurance has been using LiveChime chat on… Continue Reading

Small Business Profile: Skinny Coffee Uses Live Chat To Increase Sales

Small Business Profile: Skinny Coffee Uses Live Chat To Increase Sales

Zero Gravity Marketing co-owners Jimmy Fuentes and John Dzeima are savvy internet marketers that operate, among other companies, a successful online business selling premium organic coffee to consumers and distributors. By utilizing search engine optimization, Skinny Coffee appears at the top of a Google search and soon-to-be customers are pointed to their coffee website. Many of the visitors to their site have simple questions that, when answered in real-time, will often convert into a sale. Jimmy and John needed a way to immediately connect these prospects to the sales pipeline without expending all of their available resources. While some will send an email or pick up the phone,… Continue Reading